Frequently Asked Questions

  1. What are the computer requirements?
    iStability MKT can be installed on any Microsoft Windows operating system. You need 10 MB of available hard-drive space. There are no minimum processor or memory requirements.

  2. How do I purchase iStability MKT?
    Request a quote through the Request Quote form.

  3. What forms of payment do you accept?
    We accept checks and most major credit cards. Credit cards are processed by PayPal.

  4. Do I need to have a PayPal account?
    No.

  5. Can I trust PayPal?
    Definitely. PayPal is an eBay company and it is the payment option offered by a majority of e-commerce websites throughout the world. PayPal allows people to send money without sharing financial information.

  6. After paying, when/how will I receive iStability MKT?
    You will receive your copy of iStability MKT and license key(s) electronically via email after your payment has cleared. Credit card payment via PayPal normally clears immediately. Check payments normally take a couple of days to clear after they have been received by us.

  7. My price quote request has not gone through.  What should I do?
    Please contact us through the Contact Us form at www.StabilitySystem.com.

  8. Do you offer discounts for educational institutions?
    Yes. Please request a quote through the Request Quote form and specify in the comments area that you are from an educational institution. Educational licenses cannot be used for commercial purposes.

  9. Does ScienTek Software have any other products?
    Yes. ScienTek Software's flagship product is STABILITY SYSTEM, which has been helping companies manage a typical pharmaceutical stability testing program since 1983. Please visit www.StabilitySystem.com for more information.

  10. My question is not listed here.  What should I do?
    Ask your question through the Contact Us form.